Medical Evacuation & 24h Support
One call reaches help, at any hour.
When a life is on the line, one call reaches help — any hour.
- Since 2001
- 24/7
- All ports
- Indian Ocean coverage
- Yacht → commercial
- 6 networks
Operational context
The situation before the service.
A medical emergency offshore in the Indian Ocean is a coordination problem under time pressure: the vessel's position, the available transport, the receiving hospital, the authorities, the flag, the insurer and the family all have to be aligned by someone who is awake and already connected.
What you get
- One number that answers, every hour of every day
- Coordination started from the first call, not after callbacks
- Receiving hospital and transport aligned in parallel
- Owner, insurer and family kept informed by one contact
The problem
What problem does this solve?
In an emergency, time is lost between calls — reaching the right authority, arranging transport, finding a receiving facility. That coordination has to already exist before the emergency happens.
The stakes
Why it matters
This is the service that justifies every other one.
- Outcomes in a medical evacuation are decided in the first hour.
- Fragmented coordination costs exactly the time the patient does not have.
- The crew and the owner need one voice reporting, not five.
Why Island Sailors
Why this is handled better here.
Proof before claims. Named partners, named networks, one accountable contact.
Hospitals and Coast Guard on record
Working relationships with ADK Hospital, Tree Top Hospital and the MNDF Coast Guard.
24/7, not on-call
A live line every hour, answered by people who can act — not a message service.
Already there, mid-ocean
The Maldives sits on the East–West line of the Indian Ocean. Mid-ocean, a vessel is not near a port. We already are.
One accountable contact
One agent coordinates transport, hospital, authorities, insurer and vessel.
Scope
What the work covers.
The mechanics beneath the outcome — handled by one agent, not split across vendors.
- 24/7 emergency line, call and WhatsApp
- Medical evacuation coordination by sea and air
- Hospital admission and specialist referral
- Doctor and dental attendance to the vessel
- Crew repatriation and next-of-kin coordination
- Insurer, flag and authority liaison
- Pharmacy, medical stores and ship's medical chest
- Post-incident documentation and reporting
What happens next
Three steps, and the vessel is covered.
- Step 01
Call the 24/7 line
For an active emergency, call or WhatsApp now — do not wait for email.
- Step 02
We coordinate immediately
Transport, receiving facility, authorities and clearances arranged in parallel.
- Step 03
One line of reporting
Continuous updates to the master, the owner or manager, and the insurer.
Also handled
The rest of the operation.
One partner across every service — the vessel never changes hands.
- See the service
Yacht & Superyacht Agency
A flawless, discreet season — nothing left to chance.
- See the service
Ship Agency
Fast, compliant, predictable port turnaround at controlled cost.
- See the service
Bunkering & Supplies
Fuelled, watered and provisioned — on schedule.
- See the service
Freight & Logistics
Parts and cargo where and when they are needed, across the atolls.
- See the service
Maritime Security
Secure transit and compliant arms handling, without friction.
One contact. Every port.
The Indian Ocean operational partner.
Every vessel. Every flag. Every need.